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What Paragon's customers say about our routing and scheduling optimization, truck tracking, transportation management and strategic logistics modeling systems...
Summit Logistics - Tony Houghton, Planning and Development Director"Paragon isn't just proving to be the backbone of daily operations, it has also helped instill operation-wide discipline, with output dictating order assembly and loading sequences as well as providing a timetable for all our activities and deliveries"
Konzum/Agrokor - Ivan Santoric, Transport Director"Its strong track record and unrivalled experience in working with major grocery retailers in the UK and around the world, together with its clear understanding of our markets, gave us the confidence that the Paragon solution would ideally meet Agrokor’s demanding and complex requirements."
Tesco - Alex Laffey, Transportation Operations Director"We've used Paragon for more than a decade for routing and scheduling optimization throughout our business, and I would have no hesitation in recommending both the company and the software to other organizations wanting to streamline their daily delivery operations."
Lift Off - Paul Wicker, Logistics Director"With the introduction of Paragon to our planning process, we are making considerable savings and have significantly streamlined our planning process. The Paragon team have provided exceptional support compared to that we’ve experienced with other providers. The test will be if Paragon can keep up their support as we continue to grow at our rapid pace."
Healthcare at Home - Ruth Poole, Operations Director"We chose Paragon software over other systems because it offered us the scalability, flexibility, routing reliability and range of software options required to meet the demands of our growing distribution operation. Interfacing seamlessly with our other IT packages it provides us with a complete routing solution that we can rely on every day."
Ryder Integrated Logistics - Darren Wallings, Operations Manager"Since the system went live we have, so far, seen daily efficiency savings that should enable us to recover our investment in a matter of months."
Fresh Direct - Nick Allen, Head of Logistics"We must provide on time deliveries as well as provide short life span products that are in perfect condition. Our goal is to meet this requirement consistently. Our investment in the Paragon technology means that we can achieve this and at the same time reduce the number of trips we make through better utilisation of vehicles and by using the most suitable depot."
National Food Corporation - Kevin Bookey, Transportation Manager"Paragon has revolutionized our planning and routing processes. Before we implemented the system, all of our planning was performed manually. Now with Paragon, our static routes are updated constantly with the most efficient route to service the customer."
Panasonic - Simon Kay"Ours is a very busy operation and we couldn’t wait months for the system to be enhanced, it had to be adapted quickly – which is what Paragon did. What we have achieved as a result is a more cost effective operation without losing service quality"
Sun Mountain Doors - Bret Fossum"Paragon’s proven experience and capabilities will help us grow efficiently. It is also important to us to that we will be dealing not with a re-seller but directly with Paragon’s dedicated support and in-house development teams."
Ryder BrandsMart - Chris Kean"We get excellent support from the Paragon team when we need it - they reacted very quickly to get the system back up and running after we'd suffered computer failure and data loss following severe weather conditions."
Georges Foods - Jeff Overstreet, Logistics Director"Paragon’s transportation optimization software has delivered a major boost to our operation. Our efficiencies and savings demonstrate that our investment in the system has more than paid for itself. Furthermore, the money and time we save using the system far outweighs the cost of the license fee."
Spirit Delivery & Distribution Services - James Betz, Vice President of Operations"Paragon has allowed us to streamline our planning operations considerably and maximize the use of our fleet of 225 trucks and drivers. The system provides accurate information that can be utilized across the business giving full visibility of loads and scheduled arrival times. With this intelligence we can constantly evolve our quality of service through improving efficiencies across the business"
Hammonds Furniture - Roger Brooks"We are seeing real benefits from planning our whole fleet as a single combined resource. Paragon gives us efficient routes and trip combinations which enables us to maximize the utilization of our fleet every day, and there is no way we could revert to manual planning."
Pirelli - David Glossop, Distribution Manager"Paragon enables faster route scheduling, which results in earlier loading times which in turn helps Pirelli meet next day requirements. We have found the routes to be very accurate therefore enabling Exel to make the most effective use of their fleet, resulting in a cost-effective solution for Pirelli."
Georges Foods - Jeff Overstreet, Logistics Director"The system allows me to quickly develop routes and completely eliminates the burden of manual planning and scheduling. I no longer worry about 25 new routes arriving on my desk to work out – the system automates the process and it is very accurate and ensures that mileage does not creep up as we get busier."
United Dairy Farmers - Stephen Cameron, Transportation Manager"As a direct result of Paragon we are now saving time and miles."
Parcelforce Worldwide - Eddie McBride"Improving driver productivity by 20% has enabled us to reduce both the number of drivers and the number of trucks we need to use to achieve the same, if not higher, levels of service."
Spirit Delivery & Distribution Services - James Betz, Vice President of Operations"Operationally, a key benefit of Paragon has been the reduction in the number of people required to plan routes and schedule deliveries. Where we used to have multiple associates routing in five or six locations, we now have a total of five."
Comet - Mike Mills, Distribution Manager"With our previous system we had to spend time re-working the routes. Now at last, with Paragon, we have the confidence to go with the routes produced automatically, which has removed a major headache from our planning operation."
National Food Corporation - Kevin Bookey"Paragon took the time to understand our operational needs and assess the software’s suitability. The good fit was obvious. We now have a powerful tactical tool which will make it easy for us to see exactly where our resources are being deployed – backed up by a responsive support team which remains focused on our goals."
BOCM PAULS - Paul Muxworthy"Paragon's software links seamlessly with our SAP order management system and ensures maximum utilization of the fleet."
Red Ball Oxygen - Bob Ewing, President"To achieve our aims we knew that we needed a powerful logistics software solution and Paragon was the obvious choice. We now have a transportation management system that will assist us in achieving our goals, both strategically and tactically."
CEVA Logistics (worldwide) - John Court, IT Director"We use Paragon software as a corporate standard for modeling and optimization of our operations. It helps us design innovative solutions and manage them efficiently and cost-effectively. In our view it's the market leader for supply chain modeling and optimization."
DHL - Exel Supply Chain - Lee Sylvester, Transport Manager"Savings have been both immediate and substantial, with a significant reduction in fleet usage, manpower and fuel impacting positively on our carbon footprint. In addition, BP has been impressed with the improved service levels we have been able to achieve as a result of implementing Paragon."
BOCM PAULS - Paul Muxworthy"We are confident that our customers are getting the deliveries they request at the time that we promise them. This is a key customer service benefit that, combined with the cost and efficiency savings we are seeing, makes Paragon software an invaluable daily planning tool for our operation."
DHL - Exel Supply Chain - Mark Parsons, Development Director"When you are under pressure finalizing a transportation solution, it's great to know that you can pick up the phone and talk to someone who knows how best to use the software to achieve the optimum solution."
Royal Mail Group - Bill Haken, Systems Manager"We chose Paragon not only because the software has the flexibility to handle the more challenging aspects of our parcels, mail and cash handling operations, but also because it was clear that they have the resources to support us properly and that as an independent supplier focusing all their resources into their routing and scheduling solutions, they can be relied upon to be there in the future."
McLane Company - Jason McCourt"Ultimately, our choice was an easy one. Paragon was the only routing and scheduling supplier combining all the key attributes we were looking for in a long-term partner: a comprehensive software offering that had the flexibility we were looking for, exclusive sector focus, depth of experience and independence."
DHL - Exel Supply Chain - Simon Nelson, Account Manager"Paragon enables us to release the load details to the warehouse several hours earlier than previously. The greater time available for picking and loading allows more efficient use of warehouse resources. The trunking trucks depart from Burton significantly earlier than before, which enables Exel to provide an extremely high next day service level to Pirelli"
DHL - Exel Supply Chain - Lee Sylvester, Transport Manager"We selected Paragon because of its unrivalled reputation as a provider of robust and reliable routing and scheduling technologies"
Hagopian Cleaning Services - Ken Snow, President"Paragon’s logistics software has provided savings from day one of going live. We immediately saved money on our wage bill by redeploying our planner elsewhere within the business. Then came the vehicle miles savings through accurate, fully optimized routing. This reduces our fleet mileage by up to 10 per cent a year."
Konzum/Agrokor - Ivan Santoric, Transport Director"In looking at providers of transport optimisation and execution software, we found that Paragon stood head and shoulders above the competition."
AAH / Gehe - Steve Anderson, Organization Manager"We are already seeing huge cost savings which will only continue to increase as we roll out Paragon-calculated routes at additional sites. In addition, the accuracy of the Paragon routes has resulted in significant improvements in customer service - we are now able to guarantee customer delivery times to the nearest 15 minutes."
Toyota Materials Handling - Michael Gunn, National Information Technology and Distribution Manager"We chose Paragon over alternative systems because of the software’s flexibility, their experience with large global accounts, and finally because they understood our operation and brought years of working knowledge to our organization."
Progistix Solutions, Inc. - Ann Nelson, VP of Information Technology"Paragon’s robust software proved the obvious choice for our strategic and operational planning needs. Once we saw the quality of the results and experienced their professional support, we knew Paragon was the right company to partner with."
McLane Company - Jim VonAchen, Transportation Network Planning Manager"I use Paragon software to plan and manage our 1,200-truck delivery operation to retail outlets across the US – I’d recommend both the software and the company to anyone wanting to achieve cost benefits from efficient transportation planning."
TRACKER Network - Denis Murphy, Operations Manager"The direct link between our service booking system and Paragon means we can avoid offering customer appointments that don't fit efficiently with other visits already committed. Overall, we have achieved a 22% reduction in fuel costs."
Toyota Materials Handling - Michael Gunn, National Distribution, IT Dealer Relations and Support Manager"The greatest advantage of the Paragon system is that it can perform the complex task of optimizing routes in seconds, this task would normally take hours if we were to plan routes manually. It also enables our shipping decisions to be clearly understood by others in the organization. We are no longer reliant on one person’s expertise."
Hagopian Cleaning Services - Ken Snow, President"We looked at several systems and chose Paragon because it offered greater flexibility and would provide seamless integration with our Microsoft Dynamics NAV order system. It is very easy to use and due to its intuitiveness we can quickly train new users."
Christian Salvesen Goodyear Dunlop - Richard Bevan"By drastically reducing planning time, the system is also proving itself as a customer service tool by enhancing our next-day delivery service which is a key element of Goodyear Dunlop’s long-term commitment to improving customer service"
Hammonds Furniture - Roger Brooks"Having used Paragon in previous roles, I knew the company had the sector focus and commitment to technology that would be needed to provide a fast and reliable scheduling solution for our national distribution operation, and I've not been disappointed"
Nightfreight - Roger Goodger"Paragon's proven strategic capabilities made it the obvious choice for our business."
DHL Exel Supply Chain Australia - Richard Phillips, Director of Transportation Services, Australia and New Zealand"We have used Paragon as a tactical planning tool in Europe for many years. Taking it to new geographies has shown the versatility and depth of the software. As DHL Exel Supply Chain grows in Australia we will be using the platform as the backbone of our TMS strategy."
DHL - Exel Supply Chain - Michael Ward, Scheduler for Pirelli"Paragon has far greater detail and is much faster than the system Pirelli used to use, I also value its flexibility, which means I can transfer calls quickly, and its reports, which I refer to constantly to ensure we're using trucks to the full and routing drivers to get in as many calls as possible"
Red Ball Oxygen - Bob Ewing, President"After reviewing the market, it was clear that Paragon provides the most comprehensive set of software tools to give us the flexibility that will address our requirements going forward. The system will enable us to seize all opportunities to evolve our efficiencies and service offerings."
Airgas Inc - Buddy Edwards, VP of Gas Supply Chain"We chose Paragon because of its superior planning tools, combined with its unmatched 20-year plus industry experience and the expertise of its support team. Ours is a highly complex business and Paragon’s configurable, off-the-shelf products fulfilled almost all of our planning needs. Add to this the company’s willingness to understand our business and, in particular, enhance its Territory Optimizer module to address some very specific additional requirements and, for us, Paragon became the obvious choice."
Ryder BrandsMart - Chris Kean"We have relied on Paragon software every day for the last five years to produce effective routes for our trucks and we simply couldn’t manage without it. It enables us to plan quickly and maintain efficiency through the seasonal peaks and troughs of the business. It has also made it possible for us to more than double the size of the operation without putting extra pressure on our planning function."
Bakers' Best, Inc. - Stacy Chiaramonte"The Paragon software will help us plan delivery routes much more quickly and improve the utilization of our delivery team."
Harrods - Ben Reardon"Paragon enables us to make the best use of our trucks and drivers, and provide a reliable delivery service to our customers and with the addition of Fleet Controller, seeing the transportation plan in action gives us total control of both our transportation performance and delivery service."
Argos Direct - Ian Anderson"Results have been impressive, with benefits in reduced fuel costs and greater delivery accuracy vindicating our decision to go the Paragon route."
DHL - Exel Supply Chain - Lee Sylvester, Transport Manager"At an operational level both our planning team and drivers have complete confidence in the optimised routes the Paragon software provides."
Summit Logistics - Tony Houghton, Planning and Development Director"Paragon’s track record showed that the Paragon system was the right tool for the job, that the implementation would be smooth and short and that our business would see real financial and service benefits very quickly. Their support has been excellent."
Alternatively email sales@paragonrouting.com for the US, or info@paragonrouting.com for the UK.



