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IKEA plans home deliveries with Paragon software
IKEA has chosen Paragon’s Continuous Optimization software for the continuous real time scheduling of its home delivery service. The Paragon software can immediately assess which delivery dates and times should be offered to a customer based on their proximity to others already routed.
"By instantly evaluating a series of routing options Paragon's Continuous Optimization software can automatically populate the booking screen with a choice of feasible delivery slots that incur minimal extra transportation cost," comments William Salter, Paragon’s President and CEO. "This will help companies, such as IKEA, avoid the additional expenditure normally associated with offering customers tighter delivery windows and helps ensure that only feasible delivery slots are promised."
The contract sees Paragon’s routing and scheduling solution linked with Axida’s HDi (home delivery and installation) software to give customers complete visibility of orders from the point of sale through to delivery by Exel, IKEA’s fulfillment partner.
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